Web chat



Web chat enables you to talk live, over the internet, to one of the Smokeline team. You can speak to a Smokeline adviser online between 8am and 10pm or email a Smokeline adviser at any time.


Chat online to our team of friendly Smokeline advisers for information on how to quit, stop smoking support services in your area, and products like Nicotine Replacement Therapy. Below you can see what the web chat looks like.

How it works

This service is available daily between 8am and 10pm.

When accessing live web chat you will need to answer a few questions before speaking live to a Smokeline adviser. You will see the following screen.

Smokeline Web Chat Registration Screenshot

Once logged in you will be able to chat in real time with a Smokeline adviser.
It's just like having a conversation, but over the internet rather than over the phone.

Smokeline Web Chat Screenshot

Our Smokeline advisers handle one chat at a time so you will have their full attention.

Access the Smokeline web chat service.