Web chat?

Web chat enables you to talk live, over the internet, to one of the Smokeline team.

Chat online to our team of friendly Smokeline advisors for information on how to quit, stop smoking support services in your area, and products like Nicotine Replacement Therapy. Below you can see what the web chat looks like

You can speak to a Smokeline advisor online between 8pm and 10pm or email a Smokeline advisor at any time.

How it works

This service is available daily between 8pm and 10pm.

When accessing Live web chat (External link) you will need to answer a few questions before speaking live to a Smokeline advisor. You will see the following screen. 

 

 

 

 

 

 

 

 

Once logged in you will be able to chat in real time with a Smokeline advisor.
It’s just like having a conversation, but over the internet rather than over the phone. 

 

 

 

 

 

 

 

 

 

Our Smokeline advisors handle one chat at a time so you will have their full attention.

Click here (External link) to access the Smokeline web chat service.